Account Manager Job Posting
Invested Interests builds socially responsible investment portfolios for individuals that want to invest in their future without sacrificing their values. If you believe your values should be reflected in your investments, keep reading.
We are an early stage startup looking for a passionate Account Manager to join our team.
The Account Manager will make follow up calls to potential customers that have shown interest in our investment portfolios. This role will NOT be making cold calls; it will only call people that have signed up to learn more and provided us with their information. We want someone with a willingness to learn and determined.
We are running ads on digital and social media. This position will connect and build relationships with people that respond to these ads on the phone or email and convert them to customers.
- Connect with and build relationships with potential customers
- Manage large amounts of outgoing calls
- Handle incoming calls
- Generate new customers by contacting warm leads
- Build relationships and trust with customers through open and interactive communication
- Provide accurate, valid and complete information about our investment portfolios and socially responsible investing
- Keep records of customer interactions, process customer accounts and file documents in Hubspot and Google Drive
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
- Willingness to learn and highly motivated
- Proven customer support experience or experience managing customer relations
- Track record of building relationships with customers
- Strong phone skills and active listening skills
- Excellent communication and presentation skills
- Ability to multitask, prioritize, and manage time effectively
- Familiarity with Hubspot or similar CRM software
- Familiarity with Mailchimp or similar email software
- Experience with Google Drive
- Desire to be in startup environment with opportunities for growth
- College degree
$20/hour; ~20 hours week
This is a part-time position with the opportunity to become a full time role as we grow. The ideal person is looking to be part of a fast growing startup, willing to learn, and determined.
If you’re interested in this position send you resume and a few sentences about how you see the world and why you’d be a good fit to Chris at email@example.com.